The short answer
George and Dave discuss four five-star Trustpilot reviews linked to verified jobs in Norfolk. Each brief discussion stays within the details that customer described.
These reviews come from the archive, with each review's year stated. Shortened readings are introduced as excerpts.
Full transcript
George and Dave in conversation. Every word of the episode, exactly as recorded.
- George
- Welcome to the ADI podcast. I'm George, here with Dave from ADI Leak Detection, leading leak detection specialists across the UK. We're discussing four five-star Trustpilot reviews linked to verified jobs in Norfolk.
- Dave
- These reviews come from our archive. We'll stay with the details each customer actually wrote.
- George
- Long wrote in 2025. “The Engineer Scott attended to locate a heating pipes under a concrete floor , he identified the area using a thermal imaging camera and then used a breaker to expose the pipe work and found the problem. He then drained the system and replaced the pipe. He was excellent and did a brilliant job. Highly recommend and a credit to ADI. Thank you.” How did Scott locate the heating pipes before any digging started?
- Dave
- The customer says Scott used a thermal imaging camera to identify the area first. A breaker then exposed the pipework so the problem could be found.
- George
- Fred wrote in 2025. This is an excerpt. “Explained to me what he intended to do and got to work. Cut into the concrete floor halfway across the utility room floor, found the leak and replaced pipes and covered them with polyethene. Sorted out the surrounding pipework to stop any future shaking. Altogether job well done, splendid workman, just needs somebody to fill in the trench and take away the rubbish.” What did the customer say still needed doing once the main work was finished?
- Dave
- The customer noted the job itself was done well but flagged that filling the trench and removing the rubbish still needed to be arranged separately.
- George
- Sam wrote in 2025. “Very professional, Frank found our mains pressure leak under vinyl tiles and concrete using hi tech equipment, dug down and replaced the faulty pipe, very tidy and careful work, helpful and easy to use booking service.” What layers did Frank have to work through to reach the mains pressure leak?
- Dave
- According to the customer, the leak sat beneath both vinyl tiles and concrete. Frank dug down through those layers and replaced the faulty pipe.
- George
- David wrote in 2025. This is an excerpt. “He found the leak in the dining room under a concrete floor somewhere. Frank dug up the floor and repaired the leak. Very professional, explained everything and tied up afterwards. Would highly recommend this company.” Could Frank pinpoint exactly where under the dining room floor the leak was?
- Dave
- The customer's wording suggests the precise spot was not identified in advance, saying the leak was under a concrete floor somewhere. Frank dug up the floor and repaired it.
- George
- Thank you to the customers who shared their experiences. You've been listening to George and Dave from ADI Leak Detection.
How this episode was made. This episode was produced using AI-generated voices and script, based on real leak detection questions and the working knowledge of ADI Leak Detection engineers.
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